Support

Send us a message

Contact Information

10114 McDonald Park Road, Suite #220, North Saanich, BC, V8L 5X8 Canada
1 833 Gro-Poin (North America)

info@gropoint.com
support@gropoint.com

+1 250 412 6642
Phone support available 8am to 4pm PST (GMT-8:00)

Obtain an RMA

If you need to return a product to us for service, repair or a warranty claim, fill out a Return Materials Authorization request form. After processing, we will contact you with further instructions on how to prepare and ship your product(s) to us.

Access Support Resources

If you are an authorized GroPoint user and have been provided a user account, you can access all support resources here (login required).

BTDL Resources

Access to the GP Reader App and all BTDL documentation

Contact Information